Home care can be a stressful environment for both the office team and the carers.
Carers already have packed out rounds that can have them running late; new calls are taken because the business has to grow, staff don't turn up to work, somebody's car breaks down or there's an emergency. This all puts stress on the carers who then leave because they feel work are asking them to do too much. Its a vicious circle.
This stress is passed on to the office team who dont have any options - they have to get it covered or cover it themselves, which means they are not doing their own job... and so it spirals, leaving most companies firefighting on a daily basis.
All holidays have to be booked at least one week in advance but most are booked long before. Every intention to cover this is generally blown away by other things that take priority until suddenly, the holiday starts tomorrow and who's going to do it? You could save yourself that stress and time and book us in advance. No stress, no worry, no time lost; business can carry on as normal.
Somebody hasn't turned up to work or has called in sick; a car has broken down or a carer is stuck at a client's because they are ill or waiting for an ambulance. For any emergency, we have a 24 hour service - give us a call and let us help.
You're busy doing your rotas and you find that you are now going to have to start ringing people to cover or just put them in and hope they can do it. Instead of wasting time ringing around, why not use us ? It wont be long before your staff are calling you on rota day and asking what extras you have. Changing the mindset of your staff is not hard when you have options. They can no longer make demands if they know you can find another solution.
Recruiting for home care can be a lengthy business and often does not match the needs of the company. Companies often lower their standards when recruiting because of the needs of the service they are providing, often leading to a waste of resources when the new recruit leaves within 6 weeks. You will have inducted them, sent them on various training courses, spent time shadowing them and then they leave, saying "Its not for me". You can never eliminate this senario but if you have time on your side you can significantly reduce this. Time is the key to all... by using us you can confidently take those new clients and give yourself time to recruit the right person to meet the needs of the company.
We provide the highest level of care and are here for your company in times of need.